Effective Date: [Here would be the date]

 

1. Introduction

Protecting your personal data is very important to us. We process your data exclusively in accordance with the applicable legal regulations, in particular the General Data Protection Regulation (GDPR) and any applicable national data protection laws. This Privacy Policy explains what personal data we collect, how and why we use it, and what rights you have.

 

2. Controller

The data controller responsible for data processing is:

Komfortklima

[Address]

[Phone Number]

[Email Address]

 

3. Personal Data We Process

We may collect and process the following categories of personal data:

Contact Data: name, email address, telephone number, physical address

Order Data:  purchased products, order history, payment status

Device and Usage Data (when using our website): IP address, browser type, operating system, referral URLs, pages visited

Communication Data:  messages sent to us via contact forms, emails, or phone

Account Data (if applicable):  login credentials, saved preferences

 

4. Purpose and Legal Basis of Data Processing

We process personal data for the following purposes:

Contract performance (Art. 6(1)(b) GDPR): to process orders, payments, shipping, and customer service

Legal obligations (Art. 6(1)(c) GDPR): e.g., for invoicing, tax, or warranty purposes

Consent (Art. 6(1)(a) GDPR): e.g., for newsletter subscriptions or marketing activities

Legitimate interests (Art. 6(1)(f) GDPR): e.g., website analytics, fraud prevention, direct advertising to existing customers

 

5. Data Sharing

We only share your data with third parties if necessary for contract fulfillment or if you have given your explicit consent. Examples include:

Shipping providers (e.g., for product delivery)

Payment processors (e.g., PayPal, Stripe, Klarna)

Service providers (e.g., hosting companies, IT support)

Tax and legal consultants (when required by law)

All third-party processors are carefully selected and contractually obligated to comply with applicable data protection laws.

 

6. Cookies and Tracking

When you visit our website, we may use cookies and similar technologies to enhance functionality and analyze user behavior.

Essential cookies are necessary for basic website functionality.

Analytical cookies (e.g., via Google Analytics) are used only with your consent.

You can manage your cookie preferences at any time via our cookie banner or browser settings.

 

7. Data Retention

We store personal data only as long as necessary for the purpose for which it was collected or to fulfill legal obligations (e.g., tax retention periods of up to 10 years). After that, your data will be deleted or anonymized.

 

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access (Art. 15 GDPR)

Right to rectification (Art. 16 GDPR)

Right to erasure (Art. 17 GDPR, “right to be forgotten”)

Right to restriction of processing (Art. 18 GDPR)

Right to data portability (Art. 20 GDPR)

Right to object (Art. 21 GDPR)

Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

To exercise your rights, please contact us using the contact details listed in our CONTACT section.

 

9. Security Measures

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or manipulation. This includes encrypted data transfers (SSL/TLS), access controls, and regular system monitoring.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal changes or updates to our services. The current version is always available on our website.